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Box Office

130 Queen Street, Charlottetown, PE
Box Office Phone:  1 (902) 566-1267   1 (800) 565-0278
Box Office Email: boxoffice@confederationcentre.com

BOX OFFICE HOURS
Monday – Saturday: 12 – 5 p.m.

Audience Guidelines

Confederation Centre is delighted to welcome you back to the Mainstage. A few reminders prior to your arrival:

Masks are not required but are recommended for guests.
No Intermission: the performances will be presented straight through, approximate running time 80-90 minutes, with no intermission. If you need to leave/use the washroom at any point, please feel free to do so discreetly
Come prepared with your E-ticket on your device; you are not required to print it
Kindly observe capacity limits in washrooms and elevators
Please maintain physical distancing of 6 ft. between parties when possible and observe directional signage throughout the building at all times
Please do not attend this event if you are experiencing any COVID related symptoms

Please note: As part of ongoing efforts to be inclusive and accessible, the washrooms in the theatre lobby are now all-gender. A Centre attendant will be in place during show-times to control washroom capacity. Also, a fully accessible, all-gender, single-use washroom remains available on the side of the lobby closest to Aisle 1.

Ticket Information

Services Charges
A service charge of $5 is applied to each theatre ticket. This fee includes HST and assists with the everyday operation of the box office.

Exchanges/ Refunds
We will gladly return or exchange any ticket up to the last business day PRIOR to the performance (unless otherwise noted) minus a $5 service charge per ticket. For ticket returns, the balance will be issued on your personal Confederation Centre of the Arts account, less the $5 service charge per ticket. There are no returns or exchanges on or after the day of the performance.

Babes in Arms
Children 12 months and younger may attend at no cost. Children over the age of 12 months require a paid ticket.

A Friendly Reminder 
To ensure an enjoyable experience for all, latecomers will not be seated until there is a suitable break in the performance. For the comfort of guests with allergies, please do not wear fragrances in our theatres. The use of cameras, video cameras, and sound recording devices is prohibited in our theatres. Please turn off all cellular phones and pagers before entering the theatre.

Personal Information
Personal information gathered by our box office staff when processing your ticket order may be used for marketing or fundraising purposes. Please advise us if you do not wish to have your information used for these purposes. Your information will NOT be sold or otherwise distributed to third parties.

Groups

Groups love Confederation Centre of the Arts. Here’s why:

  • 20% off for groups of 20 or more; applies to select seats
  • Flexible payment terms
  • Private tours available
  • Offering the best in musical theatre and live entertainment year-round

To purchase group tickets, call our Group Sales Department at 1-866-PEI-TOUR or email boxoffice@confederationcentre.com.

Telephone payments are by credit card only. Confederation Centre of the Arts accepts MasterCard, Visa, and American Express.

Box Office 130 Queen Street, Charlottetown, PE

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HOURS OF OPERATION

Building Hours

Monday, Friday, Saturday, Sunday – 8:00 AM – 6:00 PM
Tuesday, Wednesday, Thursday – 8:00 AM – 8:30 PM

Art Gallery

Monday & Tuesday – Closed
Wednesday-Saturday 11:00 AM – 5:00 PM
Sunday 1:00 – 5:00 PM

Box Office

Monday to Saturday 12:00 – 5:00 PM  (Closed Sunday)
Please call 1-800-565-0278 or 902-566-1267 for information.

The Story of Confederation

September
Monday – Saturday 10:00 AM – 3:00 PM  (Closed Sunday)


Toutes nos excuses. La version française de notre site Web est présentement en construction.

HOURS OF OPERATION

Building Hours

Monday, Friday, Saturday, Sunday – 8:00 AM – 6:00 PM
Tuesday, Wednesday, Thursday – 8:00 AM – 8:30 PM

Art Gallery

Monday & Tuesday – Closed
Wednesday-Saturday 11:00 AM – 5:00 PM
Sunday 1:00 – 5:00 PM

Box Office

Monday to Saturday 12:00 – 5:00 PM  (Closed Sunday)
Please call 1-800-565-0278 or 902-566-1267 for information.

The Story of Confederation

September
Monday – Saturday 10:00 AM – 3:00 PM  (Closed Sunday)


What are Relaxed Performances?

 

Sometimes referred to as sensory-friendly experiences, Relaxed Performances give the opportunity for those with various sensitivities towards sensory stimuli to experience and enjoy live theatre.

These performances will be designed in a way to be more comfortable for audience members who may experience anxiety or are not comfortable with some aspects of a traditional theatre setting. This can include people on the Autism Spectrum and their families; those with sensory and communicative disorders or learning disabilities; people with Tourette’s syndrome; someone who might need to move often due to chronic pain or to use the facilities; or even parents with toddlers.

 

Relaxed Performances offered during the 2021 Charlottetown Festival:
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