Services Charges A service charge of $5 is applied to each theatre ticket. This fee includes HST and assists with the everyday operation of the box office.
Exchanges/ Refunds We will gladly return or exchange any ticket up to the last business day PRIOR to the performance (unless otherwise noted) minus a $5 service charge per ticket. For ticket returns, the balance will be issued on your personal Confederation Centre of the Arts account, less the $5 service charge per ticket. There are no returns or exchanges on or after the day of the performance.
Babes in Arms
Children 12 months and younger may attend at no cost. Children over the age of 12 months require a paid ticket.
A Friendly Reminder
To ensure an enjoyable experience for all, latecomers will not be seated until there is a suitable break in the performance. For the comfort of guests with allergies, please do not wear fragrances in our theatres. The use of cameras, video cameras, and sound recording devices is prohibited in our theatres. Please turn off all cellular phones and pagers before entering the theatre.
Personal Information Personal information gathered by our box office staff when processing your ticket order may be used for marketing or fundraising purposes. Please advise us if you do not wish to have your information used for these purposes. Your information will NOT be sold or otherwise distributed to third parties.
HOURS OF OPERATION
Regular Building Hours
Monday, Friday, Saturday, Sunday – 8:00 AM – 6:00 PM
Tuesday, Wednesday, Thursday – 8:00 AM – 8:30 PM
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What are Relaxed Performances?
Sometimes referred to as sensory-friendly experiences, Relaxed Performances give the opportunity for those with various sensitivities towards sensory stimuli to experience and enjoy live theatre.
These performances will be designed in a way to be more comfortable for audience members who may experience anxiety or are not comfortable with some aspects of a traditional theatre setting. This can include people on the Autism Spectrum and their families; those with sensory and communicative disorders or learning disabilities; people with Tourette’s syndrome; someone who might need to move often due to chronic pain or to use the facilities; or even parents with toddlers.