Any guests with special needs should discuss their needs with a box office representative when booking their tickets.
Guests in wheelchairs or who have difficulty climbing stairs may use the elevator located beside the main box office entrance on the corner of Queen and Grafton streets. This elevator will bring you to the lower foyer for access to the box office, the entrance to the Sobey Family Theatre, Studio1 and Studio 2. This elevator can also bring you to the Grafton Street Plaza to gain access to the upper theatre foyer.
The building is also accessible through the Richmond Street entrance, where a lift brings you to the foyer level for access to the administration offices, box office, the entrance to the Sobey Family Theatre, Studio1 and Studio 2.
Hearing Devices: Sobey Family Theatre is equipped with an infra-red listening system. Receivers may be obtained from the Front of House staff on a first-come-first-served basis.
Booster Seats: Booster seats are available in the Sobey Family Theatre from our Front of House Staff before the performance. These are provided on a first-come-first-served basis.
HOURS OF OPERATION
Regular Building Hours
Monday, Friday, Saturday, Sunday – 8:00 AM – 6:00 PM
Tuesday, Wednesday, Thursday – 8:00 AM – 8:30 PM
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What are Relaxed Performances?
Sometimes referred to as sensory-friendly experiences, Relaxed Performances give the opportunity for those with various sensitivities towards sensory stimuli to experience and enjoy live theatre.
These performances will be designed in a way to be more comfortable for audience members who may experience anxiety or are not comfortable with some aspects of a traditional theatre setting. This can include people on the Autism Spectrum and their families; those with sensory and communicative disorders or learning disabilities; people with Tourette’s syndrome; someone who might need to move often due to chronic pain or to use the facilities; or even parents with toddlers.