The Centre for All Canadians

Frequently Asked Questions

Here are some of the questions we get asked about our Centre and productions. Please don’t hesitate to contact us with other questions.

Guest Services

Theatre

Tickets

Anne of Green Gables: The Musical™

Art Gallery

Membership

History

What are your Hours of Operation? 
To see our current hours, click here.

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What is your contact Information? 
BOX OFFICE ADDRESS:
130 Queen Street (Corner of Queen and Grafton), Charlottetown, PE
Phone: 1 800 565 0278

MAILING ADDRESS: 145 Richmond Street, Charlottetown, PE, C1A 1J1

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How do I get to the Centre?
Confederation Centre of the Arts is located in the heart of downtown Charlottetown and is bordered by Grafton, Queen and Richmond Streets. The Box Office is located at the corner of Queen and Grafton Streets and you can also find entrances off Grafton Street’s Upper Plaza, Richmond St/Victoria Row and seasonally via the amphitheatre. The Homburg Theatre, Studio Theatres, outdoor Amphitheatre, Art Gallery and Mavor’s Restaurant are all located within the main complex which fills a city block. The 200-seat cabaret-style Mack Theatre is in a separate building located at the corner of Great George and Grafton Streets.

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Is Confederation Centre wheelchair accessible?
Confederation Centre is wheelchair accessible via the Queen Street entrance and the Richmond Street entrance as well as via the pedway from Confederation Court Mall.

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Where can I park?
There are three parking garages located within walking distance of the theatre:
100 Pownal Street
222 Queen Street
Corner of Fitzroy and Prince Streets.
Two-hour metered parking is also available throughout downtown Charlottetown. Good news – there is no charge for street parking after 4 pm on weekdays or on weekends or statutory holidays. Patrons are reminded to allow enough time to obtain suitable parking and to pick up your tickets at the box office prior to the show. Finding parking can be particularly challenging for weekday matinee performances.
Charlottetown Parking Garages

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Where can I find accommodation near the Centre? 
Charlottetown has an abundance of accommodation choices. Visit Tourism PEI’s website to look and book.

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Do you have a Scent Free Policy?
For the comfort of guests with allergies, please do not wear fragrances in our theatres

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Can I take pictures of the show?
Please leave the photography to us. The use of cameras, including cell phones or recording devices is not permitted during our shows.

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Does the theatre cancel shows due to inclement weather?
Shows may be cancelled due to inclement weather. If this does occur, our regular policies regarding exchanges and refunds will be in effect. Please monitor our social media channels for updates.

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What is the Capital Improvement Fee (CIF) that appears on my theatre ticket receipt?
The Capital Improvement Fee helps sustain the upkeep of the building and services for our guests. Confederation Centre has just completed a major, multi-million dollar renovation of its theatre, ensuring top-quality performances for our patrons. The revenue from the improvement fee will help cover some of those costs plus assist with ongoing maintenance of the five-decades old building. Capital Improvement Fees, Patron Fees, or Restoration Fees are standard practice in almost all theatres. A $2 Capital Improvement Fee is added to all tickets sold for performances in the Homburg Theatre, The Mack and Studio 1.

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What is the Service Fee that appears on my theatre ticket receipt?
A service charge of $3 is applied to each theatre ticket purchased online and by phone for a Confederation Centre of the Arts performance. This fee assists with the everyday operation of the box office, which includes telephone fees, computer systems, etc.

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How early should we arrive at the theatre?
We recommend you arrive at least 45 minutes prior to the performance. Those arriving late will wait to be seated by our staff during an appropriate break in the performance.

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How long is the performance?
Please contact the box office at 1-800-565-0278 to obtain information on the running time of the performance you are attending.

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What is a preview performance?
Previews are theatre performances presented at the beginning of a production run that allow the director and production team to make any final changes or adjustments to the production before opening night. Previews are a great opportunity to see a production before its final rendition, and typically for a reduced ticket price. Preview performance tickets can be purchase at the box office by calling 1-800-565-0278 or anytime online at www.confederationcentre.com

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Do you have any assisted hearing devices?
The theatre is equipped with an infra-red listening system. Receivers may be obtained from our staff on a first-come-first-served basis.

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Can I bring my own food and drinks into the theatre?
All snacks and refreshments purchased on site are permitted into the theatre. For most of our performances, refreshments and snacks are available from 30 minutes prior to performance and during intermission.

Alcoholic beverages are also served at some of our performances. A maximum of two alcoholic drinks per patron are permitted at one time into the theatre. Alcoholic beverages will only be served to those 19 years of age or older and patrons may be asked to show identification.

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What should I wear to a theatre performance?
We encourage our patrons to be comfortable in our theatres. There is no formal dress code but please note that we are scent-free facility for the comfort of all guests at Confederation Centre of the Arts.

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Can I get a refund on my theatre tickets if I am unable to attend the performance?
We will gladly return or exchange any ticket up to the last business day PRIOR to the performance (unless otherwise noted) minus a $3 service charge per ticket. For ticket returns, the balance will be issued on a Confederation Centre Gift Card, less the $3 service charge per ticket. There are no returns or exchanges on or after the day of the performance.

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Can I bring my baby or young child to the theatre?
Children under the age of 12 months do not require a ticket. Children 12 months or older require a paid ticket for all performances; however we do not recommend bringing children under the age of three to the theatre. If you are in doubt about bringing a child to our shows, please ask us before purchasing tickets. Sitting quietly for an extended period in the theatre can be challenging for small children; please be aware that if your young child creates a disturbance, you may be asked to leave the theatre.

Booster seats for children are available free of charge at the Homburg Theatre. They are offered on a first-come-first-served basis only, so please arrive at the theatre early and ask an usher for assistance.

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How do I purchase tickets?
Tickets for performances at the Confederation Centre of the Arts can be purchased:

– In person at the Box Office, located at the corner of Queen Street and Grafton Street in Charlottetown
– By telephone at 1-800-565-0278
– Or purchase tickets anytime online
Click here to view Box Office Hours
The Box office accepts cash, MasterCard, Visa, American Express, and Diners Club.

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Do I have to purchase tickets in advance or can I wait until I arrive at the theatre?
We recommend you purchase tickets at least two weeks before the performance date. To check ticket availability for a particular performance please contact the box office at 1-800-565-0278 or check the theatre map at our online box office at www.confederationcentre.com

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Can my theatre tickets be mailed to me?
If you would like to have your tickets mailed to you, please advise the guest services agent prior to completing your ticket reservation. A $2 minimum charge will be added to your total order.

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Do you sell gift certificates?
Yes. Gift certificates can be bought at our box office counter, by calling 1-800-565-0278 or you can purchase gift cards online 24 hours a day. Our Confederation Centre gift cards may be used to purchase tickets or spent at Mavor’s Restaurant or The Showcase gift shop. Buy Now

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How can I redeem a gift card?
Gift cards can be used for The Charlottetown Festival or Live @ the Centre productions. They can also be redeemed at Mavor’s Restaurant, The Showcase Gift Shop or for arts education programs. All gift certificates must be redeemed either in person or by phone.

If you are using your gift certificate over the phone a credit card may be needed to reserve your seats. If your total order is more than the value of your gift certificate the difference must be charged to a credit card. Gift certificates cannot be used when purchasing tickets online.

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How can I redeem a voucher for tickets?
You can redeem your voucher in person or book your tickets over the phone. If booking over the phone, a credit card may be needed to reserve your seats. Vouchers cannot be redeemed online. We should remind you that vouchers are not tickets and do not guarantee seating.

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What if I lose or forget my tickets?
Tickets can be reprinted at the box office for a nominal fee. Please contact the box office at 1-800-565-0278.

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Ways to save on theatre tickets

  • Purchase tickets to preview performances.
  • If you are under the age of 30 ask about our TD Under 30 discount!
  • Check out our Pick 3 Pass for a great deal on Charlottetown Festival tickets or our Songwriter Series pass.
  • Sign up for our e-newsletter to be informed of discounts or advance booking opportunities!
  • Join our Founders’ Circle to gain access to advance booking or special seating.
  • Watch for pre-season sales often offered in December.
  • If you are booking for a group of 20 or more ask about our group pricing.
  • CAA members can receive a discount.
  • Buy early and get the best prices! Tickets for the floor section of all Charlottetown Festival Homburg Theatre shows start at $29 but sometimes they sell out fast.

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Who were the actors who played ‘Anne’ in The Charlottetown Festival’s Anne of Green Gables – The Musical™?
Jamie Ray, 1965 – 1967; Gracie Finley, 1968 – 1974, 1984, 1985; Malorie-Ann Spiller, 1975 – 1978; Susan Cuthbert, 1979 – 1980; Thea MacNeil, 1981 – 1983; Tracey Moore, 1986; Leisa Way, 1987 – 1990, 1993; Glynis Ranney, 1991, 1992; Tracy Michailidis, 1994 – 1996; Samantha Winstanley, 1997; Sharmaine Ryan, 1998, 1999; Chilina Kennedy, 2000 – 2001; Jennifer Toulmin, 2002 – 2005; Amy Wallis, 2006-2009; Jennifer Toulmin, 2010; Tess Benger, 2011, 2012; Katie Kerr, 2013-2014; Jessica Gallant, 2015-2016 and AJ Bridel 2017.

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Has Anne of Green Gables: The Musical™ been on tour?
Yes. It has played with the Centre’s cast at Expo ’67 in Montreal, Expo ’70 in Osaka, Expo ’86 in Vancouver, New York’s Off-Broadway in 1972, an eight-city tour to Japan in ’91, five Canadian coast to coast tours, and Ottawa in April-May ’03.

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How many people are involved in cast and crew of Anne of Green Gables: The Musical™?
76 cast and crew.

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When was L.M. Montgomery’s novel, Anne of Green Gables, published? By whom?
Anne of Green Gables, Montgomery’s first novel, was published in 1908 by the L.C. Page Company, of Boston. It was an immediate success selling 19,000 copies in the first five months. It had ten printings in its first year and was translated into Swedish as early as 1909. The novel has since been translated into more than a dozen languages. It is believed that more than 50 million copies have been sold worldwide.

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Does Anne of Green Gables:The Musical™ hold any records?
Yes, ‘Longest running annual musical theatre production’ – GUINNESS WORLD RECORDS

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Who created Anne of Green Gables: The Musical™?
The musical was written and composed by Don Harron and Norman Campbell respectively, with lyrics by Elaine Campbell and Mavor Moore.

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In what other formats Anne of Green Gables been produced?
Anne of Green Gables and other works by Montgomery have been adapted for stage plays, radio dramas, musicals, movies, television miniseries and movies, and into an interactive CD-ROM. CBC’s Road to Avonlea (based on Montgomery’s stories) longheld the record as the most-watched Canadian TV series, averaging 1.97 million viewers in the 1989-90 season (surpassed by Canadian Idol in 2003).

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Is Anne of Green Gables popular outside of Canada?

  • In Japan, Montgomery’s writing became part of the school curriculum in 1952. In 1939, a New Brunswick missionary gave translator Hanako Muraoka her copy of Anne of Green Gables. Secretly, the respected Muraoka translated the text calling it Akage No Anne (Anne of the Red Hair). At the end of the Second World War, Muraoka brought out her translation of Anne and ever since, the book and character have been a popular part of Japanese culture with fan clubs, animated series, and even schools named after Anne. In 1991 Confederation Centre’s Anne of Green Gables: The Musical™ toured Japan. Dozens of Japanese magazines have devoted whole issues to photographs of Island scenery and crafts and, of course, to the sites devoted to Montgomery and her works, and many Japanese fans visit Prince Edward Island and attend The Charlottetown Festival’s musical every summer.
  • In Poland, Montgomery was something of a hero in war time and later, becoming part of a thriving black market trade for the Polish resistance. Polish soldiers were issued copies of a Montgomery novel to take to the front with them in the Second World War. The Blue Castle (also by Montgomery) was made into a musical in Cracow in the 1980s and its performances were sold out. Today, there is an active L.M. Montgomery School in the capital, Warsaw.
  • Every two years the L.M. Montgomery Institute at UPEI hosts an international academic conference concerning Montgomery’s life, works, culture, and influence. Participants and presenters have come from Australia, Canada, China, England, Ireland, Israel, Scotland, Sweden, Japan, and the United States. Montgomery scholarship is undertaken in countries around the world.

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Does the Art Gallery have a permanent collection?
Yes, the Gallery has a collection of over 17,000 works of art, artifacts and archival records from across Canada.

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Is there an admission fee to the Gallery?
We invite visitors to the Confederation Centre Art Gallery to offer a donation.

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How do I enter the Gallery?
You can enter the Gallery via the lower level concourse, or there are two entrances from the upper plaza level, one off Grafton, and one near the amphitheatre.

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How do I become a member? What benefits will I receive by becoming a member of Confederation Centre’s Founders’ Circle?
Our Founders’ Circle members receive several benefits including exclusive theatre offers, advance access to ticket purchase, invitations to a variety of events, plus the satisfaction of supporting a nationally recognized arts organization. Tax receipts are provided to all members and, depending on level of support, additional benefits are also available. For more information on benefits and how to become a member please click here

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Why does Confederation Centre of the Arts request donations when I already pay for performances?
Revenues from ticket sales and other sources cover only about 65% of Confederation Centre’s operating costs. The Centre also receives support from government. Confederation Centre is a registered Canadian charity and depends on your assistance to continue to offer rich arts and heritage programs. A tax receipt will be issued for all donations.

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How do I request a donation from the Confederation Centre of the Arts for my charitable cause?
Click here for more information and online donation request form.

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When was the Centre opened?
It was officially opened on October 6, 1964, by Her Majesty Queen Elizabeth II.

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Who were the Fathers of Confederation?
Adams G. Archibald, N.S.
George Brown, Canada
Alexander Campbell, Canada
Frederic B.T. Carter, Nfld.
George E. Cartier, Canada
Edward B. Chandler, N.B.
Jean Charles Chapais, Canada
James Cockburn, Canada
George H. Coles, P.E.I.
Robert B. Dickey, N.S.
Charles Fisher, N.B.
Alexander T. Galt, Canada
John Hamilton Gray, P.E.I.
John Hamilton Gray, N.B.
T. Heath Haviland, P.E.I.
William A. Henry, N.S.
William P. Howland, Canada
John M. Johnson, N.B.
Hector L. Langevin, Canada
Andrew A. Macdonald, P.E.I.
John A. Macdonald, Canada
Jonathan McCully, N.S.
William McDougall, Canada
T. D’Arcy McGee, Quebec
Peter Mitchell, N.B.
Oliver Mowat, Canada
Edward Palmer, P.E.I.
William H. Pope, P.E.I.
John W. Ritchie, N.S.
J. Ambrose Shea, Nfld.
William H. Steeves, N.B.
Étienne P. Taché, Canada
S. Leonard Tilly, N.B.
Charles Tupper, N.S.
Edward Whelan, P.E.I.
Robert D. Wilmot, N.B.

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Hours of Operation


Art Gallery

Until October 7 |  open daily 9 a.m. – 5 p.m.
Starting October 8  |  Wednesday to Saturday 11a.m .-  5 p.m  |  Sunday 1p.m. – 5 p.m.  |  Monday and Tuesday Closed


Box Office

Monday – Saturday 10 a.m. – 8 p.m.  |  Sundays & Evening Performances: The Box Office opens 2.5 hours prior to each performance. Please call 1.800.565.0278 or 902.566.1267 for information.

Mavor’s Restaurant

Monday – Thursday 11 a.m. – 9 p.m.  |  Friday – Saturday  11 a.m. – 11 p.m.  |  Sunday Closed
Please call 902.628.6107 for information.

Showcase Gift Shop

Monday – Saturday 10 a.m. – 5 p.m. |   Sunday Closed
Please call 902.628.6149 for information.

The Story of Confederation 

Monday – Saturday 10 a.m. – 3 p.m.  |    Sunday Closed

Toutes nos excuses. La version française de notre site Web est présentement en construction.

Hours of Operation


Art Gallery

MAY 22-OCTOBER 7
DAILY, MONDAY-SUNDAY, 9 AM-5 PM
JULY-AUGUST, open Thursdays until 8 p.m.

OCTOBER 10-MAY 19
WEDNESDAY TO SATURDAY, 11 AM-5 PM   SUNDAY 1-5 PM   MONDAY AND TUESDAY, CLOSED

Box Office

Monday – Saturday: 9am-8pm | Sundays & Evening Performances: The Box Office opens 2.5 hours prior to each performance

Mavor’s Restaurant

Monday – Saturday 11am – midnight  |  Sunday closed
Please call (902) 628-6107 for information or to make a reservation.

Showcase Gift Shop

Monday – Saturday: 10am – 5pm | Sunday: Closed.
Please call (902) 628-6149 for information.

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